1. Introduction

Houston Home Services Network ("we," "us," or "our") operates houstonhomeservicesnetwork.com(the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or submit information through our forms.

Please read this Privacy Policy carefully. By using the Website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

When you submit a service request, we may collect:

Name (first and last)
Email address
Phone number
Street address, city, and ZIP code
Description of your service needs

Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent
Referring website
Geographic location (approximate)

3. How We Use Your Information

We use the information we collect to:

Connect you with contractors in our network who can address your service needs
Communicate with you about your service request
Improve our Website and services
Analyze website usage and trends
Prevent fraud and ensure security
Comply with legal obligations

4. Information Sharing

We may share your personal information with:

Contractors in our network: We share your contact information and service request details with licensed contractors who can fulfill your request.
Service providers: We may use third-party services for analytics, email, and customer relationship management.
Legal requirements: We may disclose information if required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to analyze website traffic and improve your experience. These may include:

Google Analytics for website analytics
CallRail for phone call tracking
Session cookies for website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Houston Home Services Network
Email: [email protected]