1. Acceptance of Terms

By accessing or using houstonhomeservicesnetwork.com (the "Website") operated by Houston Home Services Network ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Website.

2. Nature of Our Service

IMPORTANT: Houston Home Services Network IS A REFERRAL PLATFORM, NOT A CONTRACTOR.

We operate as a referral service that connects homeowners with independent, licensed contractors. We do not perform any contracting, repair, installation, or other home services ourselves.

Key points to understand:

We are not a contractor, plumber, electrician, HVAC technician, or roofer.
All work is performed by independent third-party contractors who are solely responsible for their services.
We do not guarantee the quality, timeliness, or outcome of any work performed by contractors in our network.
Any agreement for services is between you and the contractor directly.

3. Contractor Vetting

While we make reasonable efforts to verify that contractors in our network are licensed and insured, we do not guarantee:

The ongoing validity of any contractor's license or insurance
The quality of work performed
The contractor's reliability or professionalism
The accuracy of any information provided by contractors

You are responsible for verifying contractor credentials and references before hiring.

4. User Responsibilities

By using our Website, you agree to:

Provide accurate and complete information in all forms
Not submit fraudulent or misleading service requests
Not use the Website for any unlawful purpose
Not attempt to interfere with the Website's operation
Independently verify contractor credentials before authorizing any work

5. No Warranties

THE WEBSITE AND OUR REFERRAL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
THE QUALITY OR OUTCOME OF ANY CONTRACTOR'S WORK

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HOUSTON HOME SERVICES NETWORK SHALL NOT BE LIABLE FOR ANY:

Direct, indirect, incidental, special, consequential, or punitive damages
Damages arising from contractor services or conduct
Property damage or personal injury caused by contractors
Loss of use, data, or profits
Business interruption

This limitation applies regardless of the theory of liability, whether based on warranty, contract, tort, or any other legal theory.

7. Indemnification

You agree to indemnify, defend, and hold harmless Houston Home Services Network, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:

Your use of the Website
Your violation of these Terms
Any dispute between you and a contractor
Your violation of any third party's rights

8. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Harris County, Texas.

YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12. Contact

For questions about these Terms, please contact us at:

Houston Home Services Network
Email: [email protected]